Payment Instructions

All payments are in Euros and are processed on business days only.

🏦 How to Pay by Bank Transfer (SEPA)

We accept transfers from Italian and foreign banks.

Bank Details:

• Account Holder: 1Attimo Ing. Olga Jascin
• IBAN: BE83967020404015
• SWIFT / BIC Code: TRWIBEB1XXX
• Bank: Wise Europe SA
• Address: Avenue Marnix 13-17, 1000 Brussels, Belgium
• Reference: "Order [Insert your order number here]"

Your order will be processed only after the funds have effectively arrived in our account.

⚠️ Essential Rules for Bank Transfers

If you choose to pay via bank transfer, please follow these instructions carefully to avoid delays:

• Insert ONLY the order number in the reference field (e.g., Order 12345).
  • ✅ Do this: "Order 12345"
  • ❌ Don't do this: Never write product names or other notes.
• Why is this important? Only the order number allows our system to automatically recognize and process the payment. Adding other data will block your order in a queue for manual verification.

💳 Your Card Payment Didn't Go Through? Here's How to Retry

This is the fastest and most secure method. Payments are handled independently via the Fabrick (Banca Sella) service. Your card details are NOT stored in our database.

How to pay online:

1. Go to our website and Log In.
2. Click on your PROFILE (top right).
3. Select the Orders section.
4. Click on the order you wish to pay for.
5. Scroll down to the "Your registration address" block and click the "Retry Payment" button.

⚠️ IMPORTANT WARNING: Do NOT click the "Reorder" button at the bottom of the page! This command will create a NEW identical order, doubling your cost. Use only the "Retry Payment" button to complete the existing one.

If you encounter issues with the card payment, you can retry by following the steps above.

Did You Already Pay But Forgot the Order Number?

Please notify us immediately! We often receive payments with identical amounts made by different people (e.g., spouses, children, parents, friends).

Without the order number or your notification, we cannot link the payment to your specific order.

• Go to the Contact page (visible after logging in on the site).
• Or reply to the order confirmation email attaching the payment receipt or CRO number.

ℹ️ Final Notes

Abandoned orders (unpaid) will be automatically removed from the system after a few days.

Thank you for your trust and take care!